Privacy

  1. YOUR PRIVACY

    • This Privacy Policy describes the types of personal information (data) we collect, how we may use that information and with whom we may share it, how we protect your information and your rights in respect of your information. In addition to this Privacy Policy, we may provide you separately also with other specific information regarding the personal information and its collection and processing, depending on the nature of personal information and its intended use.

    • Lucky Saint respects your concerns about privacy. You can contact us about matters relating to our use of your data using the details set out in Section 11 below.  

    • By visiting luckysaint.co (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy.

  2. INFORMATION WE COLLECT

    • We may collect and process your personal information in the course of our business, in particular when you provide us with your personal information to purchase our goods, when you contact us or request information from us or when you use our website.

    • The personal information that we collect and process may typically include in particular your name (including name prefix or title), contact information (such as your email address, phone number, postal address), information provided for the purposes of recruitment, events and other personal information which you may provide or which may be otherwise provided to us. Below please find a description of information which we collect and process when you use our website and in other situations described below:

      • (a) Registration and Personal Information. In order to access certain areas of our website, register for events, sign up for news, alerts or publications from Lucky Saint, submit your resume or other information to apply for a job with Lucky Saint, purchase goods or services from us, contact us or obtain further information from us via our website or otherwise, you may provide us and we may ask you to provide information about yourself, including your name, address, telephone number, email address and certain other information that Lucky Saint may use to identify you. If you choose not to provide such information, you may not be able to access certain areas of Lucky Saint’s website, receive information or services that you have requested from Lucky Saint, or receive goods or services which you have requested from Lucky Saint.

      • (b) Like many organizations, Lucky Saint’s web servers (computers that host websites) place a “cookie” (a small data file) on the hard drive of your computer when you first connect to our site. This allows us to recognise your computer, on return visits, and helps us study traffic patterns on our website, to improve the site and the services that we provide.

      • (c) Other Communications. Lucky Saint may collect information that you provide to us in response to communications that are addressed to you or otherwise.
    1. USE OF INFORMATION

      • We collect and process your personal information in several ways, as further described below:

        • (a) Information that is provided by your computer when you browse our website is used by Lucky Saint for internal purposes (such as evaluation of site use, assessment and improvement of site performance and improvement of the functionality and services that we are able to offer) may be used to target individuals for marketing. We may use cookies to collect and distribute information to third parties for marketing purposes.

        • (b) Where you register with us and provide information about yourself or if you provide us information about yourself in other way, we will use your information for the purposes for which it was provided, which may include contacting you and providing you with the information, goods or services that you have requested from Lucky Saint. We may also use your information to keep you informed about events, publications and products provided by Lucky Saint that may be of interest to you. You can opt out of receiving such direct marketing communications at any time by following the unsubscribe instructions for the particular mode of communication.

        • (c) We may also share your personal information with our agents, professional advisers and auditors, IT service providers or other contractors in connection with services that these individuals or entities perform for Lucky Saint. These individuals or entities are not authorised by us to use or disclose this information except as necessary to provide services for Lucky Saint or if required so under applicable law. We may, for example, provide your information to agents or contractors for hosting our databases, for data processing services, for processing online registration forms for events, or so that they can send you information or products you requested.

        • (d) We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use information you have provided through this website or otherwise in a manner that is consistent with this Privacy Policy.

        • (e) We may disclose information we have about you (i) if we are required to do so by law or pursuant to legal process, (ii) in response to a request from law enforcement authorities or other government officials, including to meet national security requirements, or (iii) when we believe disclosure is reasonably necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or illegal activity.

        • (f) We may combine information collected from different sources for any of the purposes listed above. For example, to make the Lucky Saint website easier to use, we may combine information collected via cookies with personal information that you provide to us.

      • We use your personal information for the following business interests:
        • (a) the provision of goods and services;
        • (b) the administration of our business;
        • (c) our human resources function (including for the purposes of recruitment);
        • (d) the maintenance of records; and
        • (e) marketing and promotion of our goods and services.

      • The legal basis for processing your personal information is one or more of the following:
        • (a) processing is necessary for the performance of a contract (such as contract for provision of goods and services) to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract to perform a contract;
        • (b) processing is necessary for compliance with a legal obligation to which Lucky Saint as the controller of the personal information is subject;
        • (c) processing is necessary in order to protect the vital interests of the data subject or of another natural person;
        • (d) processing is necessary for the purposes of the legitimate interests pursued by Lucky Saint as the controller or by a third party (such as offering goods or services which we believe the data subject may be interested in following a prior purchase of similar goods or services);
        • (e) the data subject has given consent to the processing of his or her personal data for one or more specific purposes.

        • We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers and charities. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, home interiors and travel categories. These retailers and charities share information about their customers and supporters and what they buy or donate. Epsilon Abacus processes this information as a processor on behalf of these companies to help them understand individuals’ behaviour and preferences. Epsilon combines information provided by participating retailers and charities with third party data. From this combined information, these companies can tailor their communications, sending individuals suitable offers and appeals that should be of interest to them. You can learn more about how Epsilon Abacus processes your personal information in their Privacy Policy, which is available here: https://www.epsilon.com/abacus/services-privacy-policy
  1. INTERNATIONAL TRANSFERS OF INFORMATION

    • We do not transfer your personal data outside the European Economic Area (“EEA”).

  2. HOW WE PROTECT YOUR INFORMATION

    • We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information we collect and process. However, we cannot ensure or warrant the security of any personal information during their transmission to our website or to us.

  3. DATA RETENTION POLICY

    • We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law or unless shorter period is required by law, in each case in compliance with the requirements of applicable data protection law, legal and regulatory requirements to retain the information for a minimum period of time, limitation periods for taking legal action and our business purposes.

  4. YOUR RIGHTS IN RESPECT OF YOUR INFORMATION

    • You have the legal rights listed below:
      • (a) access to a copy of your personal information;
      • (b) objection to processing of your personal information;
      • (c) objection to automated decision-making and profiling;
      • (d) restriction of processing of your personal information;
      • (e) your personal information portability;
      • (f) rectification of your personal information; and
      • (g) erasure of your personal information.

    • In some cases, these rights are subject to conditions and limitations.

    • If you wish to exercise any of the rights listed above please write to us at hello@luckysaint.co. We will consider each such request in accordance with all applicable data protection laws and regulations. No administration fee will be charged for considering and/or complying with such a request unless the request is deemed to be manifestly unfounded or excessive. If you are unhappy with our response to such a request, please see Section 12 (“Disputes”) below.

  5. ADDITIONAL SERVICES AND LINKS TO OTHER SITES

    • From time to time, we may provide links to other websites for your information or convenience or offer additional services through separate websites linked to this website. These websites operate independently from our website and may be subject to alternative terms of use, including terms concerning use of your personal information. We have not reviewed these third party sites and do not control and are not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites listed on our website, you do so at your own risk.

  6. WITHDRAWAL OF SERVICES

    • Lucky Saint reserves the right to withdraw the Lucky Saint website or to remove any content without notice at any time and for any reason.

  7. UPDATES TO OUR PRIVACY POLICY

    • We may update or change this Privacy Policy. Any change to this Privacy Policy will become effective when we post the revised Privacy Policy on our website.

 

  • We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and share personal information.
  1. HOW TO CONTACT US

    • If you have any questions or complaints about our Privacy Policy (or general privacy-related) practices, please contact us by email at hello@luckysaint.co.

  2. DISPUTES

    • We take your privacy concerns seriously. If you believe that Lucky Saint has not adhered to this Privacy Policy, please contact Lucky Saint as described in Section 11 above. In your correspondence, please describe in as much detail as possible the ways in which you believe that this Privacy Policy has not been complied with. We will respond to you within the later of, the maximum time limit prescribed by applicable law, or 45 days of receipt of your correspondence and will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.

 

  • You may also report privacy complaints to the Information Commissioner’s Office (www.ico.org.uk).